FAQ

How long will my order take to arrive?

Orders are processed within 1–2 business days, then typically arrive within 5–9 business days depending on your location. You'll get tracking details by email once it ships.

Is Cash on Delivery available?

Yes, on eligible orders and serviceable pin codes. If COD isn't available for your address, you'll see prepaid payment options only.

What if my product arrives damaged?

Email us at hello@nestly-dtc.in within 7 days with your order number and a photo, and we'll resolve it quickly.

Can I return or exchange an item?

Yes — see our Shipping & Returns page for the full policy.

Is my payment secure?

Yes, all payments are processed through Shopify's secure, encrypted checkout.

How do I track my order?

You'll receive a tracking link by email/SMS once your order ships. You can also reach out to us anytime for a status update.